HelloShift is modern messaging for hotels – guest messaging, staff collaboration, and website chat in one platform to help hoteliers deliver phenomenal service with multi-channel messaging. Guest Messaging connects with guests through SMS, WhatsApp, Messenger, E-mail, and more.

Apache Kafka is a distributed event store and stream-processing platform. It is an open-source system developed by the Apache Software Foundation written in Java and Scala. The project aims to provide a unified, high-throughput, low-latency platform for handling real-time data feeds. Kafka can connect to external systems (for data import/export) via Kafka Connect, and provides the Kafka Streams libraries for stream processing applications.